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CORE SKILLS FOR SUPERVISORS

AIM

To give line managers and supervisors the essential skills for managing staff effectively.

CORE MODULES

  OPTIONAL MODULES
· Managing oneself

·
Managing and motivating others

·
Giving feedback on performance

·
Team Building (2 days)

  · The skill of Chairing Meetings
· Leadership skills (2 days)
· Interview skills
· Presentation skills
· Discipline and grievance handling
· Assertiveness
· Managing poor performance

PROGRAMMES DESIGN FOR SUCCESS

To increase the effectiveness of each module we use a five point strategy which aids the transfer of the learning:
1. Pre-work and self administered questionnaires
To keep this workshop active and participative we endeavour to provide
pre-workshop, reading, exercises and questionnaires.
2. Personal Style Inventory (PSI)
To identify individual strengths and weaknesses and the implication for their jobs.
3.

Workshop
Practical exercises for skills acquisition.

We adopt Kolb's Active Learning Model...

Application...Activity...Review...Concluding...

4. Coaching for Issues Managing Work
Managing a specific on-the-job task in order to increase the transfer of the learning.
5. Environment/Culture
To match the programme to specific or desired culture of the organisation
.
It is the co-ordination of these elements which give each programme an immediate impact and a lasting practical benefit to the participants and the organisation.

DURATION

Basic programme is 5 days, exclusive of coaching and Work Issue Management. Other modules added as required. Time and dates to suit the work/shift patterns of the work place.

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